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POLICIES

Impulse & Desire Jewelry is safe and secure because all personal and credit card information is encrypted and protected using the Secure Socket Layer Protocol (SSL) by PayPal. Your credit card and personal information is transferred in encrypted form to PayPal.

 

Impulse & Desire Jewelry uses PayPal for our payment processor. PayPal accepts VISA, MasterCard, American Express, and Discover credit and debit cards or you may transfer payment from your PayPal account. For questions regarding PayPal, please visit https://www.paypal.com or https://www.paypal.com/help.

 

PLEASE NOTE: In order to protect ourselves from fraudulent orders, we ship ONLY to PayPal confirmed addresses.

 

CARE FOR YOUR IMPULSE AND DESIRE JEWELRY

When not wearing pieces, store jewelry in an airtight plastic bag.

Remove jewelry before showering, exercising or strenuous activities.

Exposure to liquids such as water, lotion, perfume, etc. may alter length of natural fibers.

Sterling silver and gemstone pieces should be cleaned gently with a soft cloth only, preferably 100% cotton or Polishing cloths.

 

RETURN POLICY

Impulse & Desire Jewelry will accept items for exchange or return, if the item is returned in new and re-saleable condition within 14 days from the delivery date of your order. Once your return is processed, the purchasing card will be credited for the merchandise amount only. We cannot refund shipping charges on return items. Items received as gifts may be exchanged for another item of equal value.

 

RETURN & EXCHANGE

To return or exchange an item, please follow these simple steps:

Repack the item in a box or padded envelope along with the receipt slip.

Obtain a Return Merchandise Authorization (RMA) number and return details by calling 314 303-9150 or via email. We will not accept packages without an RMA number.

All returns must be shipped with a tracking number via a major carrier.

 

OTHER

Our logo and name are registered and may not be reproduced without our prior written consent. Any photography on our website or in our brochures may not be reproduced without our prior written consent.

the Impulse to buy    the Desire to wear

© 2014  Impluse and Desire Jewelry. All rights reserved.